Estes Wins Amazon’s Customer Obsession Award
SEATTLE, WA— Estes was named the recipient of Amazon’s 2019 Customer Obsession Award in a ceremony on February 6, 2020 in Seattle, Washington.
The award recognizes carriers who not only meet, but exceed Amazon’s criteria for earning and keeping customer trust:
• Having a Can Do Attitude
• Forging Great Partnerships
• Providing Solutions to Satisfy the Ultimate Customer
• Going Above and Beyond to Achieve Greatness
Estes received the highest ratings in these categories over 12 other national shippers.
“We are so honored that Amazon has recognized us with this award,” says Estes President and CEO Rob Estes. “From day one we have been committed to not only building trust, but also forging lasting relationships with our customers. It means so much to us to be working with a company whose values are in such alignment with our own.”
About Estes Express Lines:
Estes is the largest, privately-owned freight carrier in North America. As an asset-based transportation and custom-logistics solutions provider, Estes delivers responsive freight solutions across a vast regional, national, international, and global footprint. The Richmond, VA-based, fourth-generation company has nearly 90 years of freight shipping expertise and has worked through the decades to build a robust transportation network, a reputation for financial stability, and an award-winning safety record. Estes offers comprehensive freight shipping solutions, including Less Than Truckload (LTL), Volume LTL, Truckload, Time Critical, and Final Mile.